Accepted methods
The Laundry Club accepts UPI and cash on delivery. Nothing else.
UPI
Pay from any UPI app using the details or QR shown at checkout. The transfer goes to our account directly; this site never sees or stores a UPI PIN or bank credential. Packing starts once the payment confirms.
Cash on delivery
Available for eligible orders and PIN codes, with no additional COD fee. Payment is made to the delivery agent when the parcel arrives. Exact change helps, as agents rarely carry any.
Not accepted
No cards, no net banking, no wallets, no EMI, no cheques, and no currency other than Indian rupees.
Prices
Prices are in Indian rupees. Delivery is free from ₹699; under that a flat ₹49 applies and is shown before checkout is completed.
GST
We are a small online retailer and are not registered for GST. This shop currently operates below the applicable GST registration threshold, so registration does not apply to it at present. GST is not charged separately on any order, and we cannot issue a GST tax invoice bearing a GSTIN. An order invoice travels with the parcel; it is not a GST tax invoice. The price shown on a product page is the price of the product, and any applicable delivery charge is shown before checkout is completed.
Failed or duplicate payments
If a UPI payment is debited and no order appears, do not pay again – send the UPI reference to connect@thelaundryclub.shop and we will trace it. A confirmed duplicate is refunded within 5 business days.
connect@thelaundryclub.shop · +91 70090 90903 · Customer service: 10:00 AM – 8:00 PM IST, daily except Friday