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The Laundry ClubLaundry hampers, baskets and storage, delivered across India

Your tracking number

Emailed to your order email address once the courier collects the carton. Enter it on the courier’s own tracking page.

Two references

  • Order ID – our reference for the order; quote it when you write to us.
  • Tracking number – the courier’s reference for the physical carton.

If tracking is silent

Count the dispatch time first: 1–2 business days to pack and hand over, then 3–6 business days to metro cities and 5–10 business days to other locations. Bulky cartons often sit an extra day at a hub. No movement for three working days? Send the Order ID to connect@thelaundryclub.shop.

Email missing

Check spam for a message from connect@thelaundryclub.shop. If it is genuinely not there, write with your Order ID and the email used at checkout and we will resend it.

Missed delivery

Couriers usually re-attempt. Keep the phone number given at checkout reachable. A carton returned to us undelivered can be re-dispatched, with the re-delivery charge payable by the customer.

Help

connect@thelaundryclub.shop · +91 70090 90903 · Customer service: 10:00 AM – 8:00 PM IST, daily except Friday